What makes an Above Average Roofing Company?

Thinking about getting a new roof? Have you ever tried to Google “Cleveland Ohio Area Roofers?” You get 824,000 results. Where do you start? How do you decide which roofer to select? An above average roofing company is who you should seek out. We recommend selecting two to three roofing contractors, interviewing them, visiting their place of business,  and sticking with them throughout the process. There are several things you can research to select the three companies.

1. Training Programs – Find out if the company has crews that are factory trained on all materials and the installation process. An above average roofing company will require recertification of their crews on an annual basis.
2. Solutions – Ask about the variety of options and materials available to you. When you contact the company, they should be asking you about your concerns and your budget and should offer you a variety of solutions – good, better, and best. An above average roofing company knows that every house is different and will not have a one-size fits all solution for your roofing project.
3. Inspections – Find out about the inspection process before, during, and after your roofing project. An above-average roofing company will document your property before the project begins, conduct daily inspections by the owner or project manager, and conduct an inspection at the end of the project for workmanship and quality. The final inspection should be conducted by a third-party within the company who did not work on the project.
4. Focus on Safety – Ask the company about their safety record. All roofing companies should be registered with the Bureau of Workers Compensation. An above average roofing company will have a safety guarantee that should give you, as the homeowner, peace of mind that the jobsite and the people are protected.
5. Salesmen Experience – Find out what experience the salesmen have who are coming to your home to provide you with a quote. An above average roofing company will hire salesmen who are experienced roofers so they can conduct an expert assessment and provide a thorough quote. This will help you avoid additional costs and change orders due to “unforeseen” issues.
6. In-Home Estimate – Ask how long the in-home estimate appointment will be. An above average roofing company will spend 1.5 to 2 hours at your home – reviewing your concerns/needs, taking measurements on the roof, and reviewing your quote with you that day. An above average roofing company will also send you an appointment confirmation reminder and an introduction letter with information about the salesman coming to your home, including his/her picture.
7. Protection of your Property – Find out how the company plans to protect your property.  An above average roofing company will protect your exterior surfaces and landscaping before the job starts, conduct a full magnet clean-up to prevent flat tires, and clean your gutters at the end of the project.  In addition, they will have their own dump trailers for debris and not rely on a third-party company for delivery and pick-up. This ensures that the dump trailer is only on your property as long as it is needed for the project.

Triple Peaks Roofing and Construction, Inc. is an above average roofing company. We meet all of the criteria above and more. We are a family-owned and family-focused company that has been in business for the past 6 years and the owner has been installing roofs for over 20 years. We know that every home is different and will require different products and services to best meet a homeowner’s needs. We leave a homeowner’s property in a condition that was as good or better than before we start a roofing project.  We provide 24-hour emergency service and are on-call every evening and weekend to provide the highest quality customer service and communication. We don’t nit-pick warranty issues and we have the longest factory covered workmanship warranty available – 25 years. Only 1{b8a7eb75cd62c2c4ab664ffbf981e225b24f5910ac196c80569e23ef03d55ab2} of companies have this option that the can offer to homeowners.

If you are looking at having a new roof installed on your house, check out our Roofing Decider and give us a call at 440-925-0386 to schedule your in-home appointment. We are an Angie’s List Super Service Aware Winner and have an A+ rating with the Better Business Bureau!